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Customer Service - Shipping
Customer
Service - Shipping Information
Your 100% Satisfaction Guarantee
Angie's takes great pride in the quality, personal care, and
hand packing of all our citrus gifts. Your order recipient
is encouraged to contact us if everything is not just right.
Your satisfaction is guaranteed. Please notify us in a
timely manner, within 10 days of receipt, to make
adjustments if needed.
How We Ship
Climate controlled trucks take your citrus gift from our
packing house to the closest major city near the final
destination. The U.S. Postal System (yes, you can indicate a
Post Office Box address - the Post Office will notify you or
your recipient) completes the delivery to your door or to
your gift receiver. Normal delivery lead-time is 4-6 days on
average.
Ordering
It's easy to order online, All of our Delicious selections
can be found by clicking on the Fresh Fruit or Gifts &
Baskets buttons or directly from the Quick Shopping links.
Below each product picture is a drop down box where you
select the size and options you want, then you can click the
Add to Cart button to view your shopping cart and complete your
order or you may continue to add more selections to your
cart.
When you add the last Item to your cart you Click the
checkout button, fill in the payment information and your
gift is on its way! On Your checkout form you will enter
your billing information and enter recipient name, address, city state, zip and any
message to be sent with the gift if it is going to a
different address. You will receive a receipt by Email and
we will call if their are any questions. It's that simple.
If you prefer to Fax or mail your order, use the shopping
cart and you may print out your order after all information
is filled in, then fax or mail it. If you have any questions
Call us at 1-800-426-4437.
We need your help to make sure your product arrives as
quickly as possible. Please double check ALL shipping
information in the shopping cart and check out form to be
sure it is current and correct: full name, full address
(note apartment numbers), city, state, zip code, and phone
number. Please notify us immediately of any changes,
including ship dates, addresses, and telephone numbers.
Angie's will not be held responsible for problems due to
incorrect address or zip code.
We accept Visa and MasterCard on our Web site. Our site uses
the most secure ordering system available, but if you are
still not comfortable giving your credit card number over
the Internet, you can call us to place your order. We also
accept checks made out to Angie's Groves but this can cause
delays because we cannot ship your gift until payment has
cleared. Prices are subject to change without notice at the
time you place your order.
Christmas, Our Most Busy Time:
Order Early, Please
We must receive your Christmas orders before December 10th if
we are to get your gift delivered by Christmas day. With
only so many packing days available, time becomes precious
during the Holidays. Orders received after mid December are
automatically placed on our Gift Certificate Program. We
will send the recipient an attractive gift card letting them
know of their gift from you. We will send the fruit in early
January. Remember; order early, and double check all
shipping information! Call Angie's now!
Shipping & Handling Charges
All Orders are charged a $9.99 S&H fee for each gift shipped
to the 48 continental United States unless otherwise noted. All Payments Must Be in U.S. Funds.
While we work hard to maintain our prices, constantly
changing postal rate schedules can influence our costs.
Shipping prices are subject to change without notice at the time you place your order.
Canadian Shipments: We
add an additional $10.00 to prices shown for each item
shipped to Ontario and Quebec. This additional charge will
not appear in your online order total or receipt but will be
added to your total payment. Deluxe packs may be shipped to
Canada.
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